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Fleet Fuel Cards | ARCO Business Solutions
     
     
  Question/Answer  
     

Fleet Fuel Management Q&A

Q. What makes the ARCO Business Solutions Universal Fuel MasterCard® product distinctive from other fleet products on the market?
A. The ARCO Business Solutions Universal Fuel MasterCard can be used to buy fuel and maintenance anywhere MasterCard cards are accepted. Add that to purchasing controls for each card, increased security and fraud control, a variety of comprehensive reports and real-time account tracking – and fleet managers have exactly what they need in a fleet card product.

 

Q. Why is ARCO gasoline usually less expensive than other brands?
A. For many years, ARCO has had a unique business approach. Among other major gasoline brands we're known as a "high-volume, low-cost retailer." More simply stated, the more efficient the company is, the more our customers save. And since we sell nearly twice as much gas at the average ARCO station as the industry average, our customers usually save 5 to 10 cents per gallon on the average compared to other major brands.*

 

Q. What is the difference between the ARCO Business Solutions Universal Fuel MasterCard® and the ARCO Business Solutions Fuel Card?
A. The ARCO Business Solutions Fuel Card can only be used at participating ARCO and BP locations, does not have a monthly membership fee, offers card management features, online account access and simple reporting.

 

Q. Are there any fees associated with the two cards?
A. The ARCO Business Solutions Fuel Card does not have a membership fee. However, a per card fee may apply. The ARCO Business Solutions Universal Fuel MasterCard costs just $10/month for its extensive features. Customers purchasing 5,000 or more gallons of fuel per month qualify for this fee to be waived. A paper statement fee may apply on both cards for accounts requesting a paper statement. All accounts are eligible to receive statements online for no charge.

 

Q. Can I access my account online?
A. Of course! In fact, we encourage that our customers use our enhanced website at arcobusinesssolutions.com to access and monitor their account, manage their card features, control the security of their cards, and make payments. In addition, customers can access the many reports that are available.

 

Q. What kind of reporting is available with an ARCO Business Solutions account?
A. ARCO Business Solutions Fuel Card: Simple statement with financial data and Fuel Management Report with transaction data.

 

ARCO Business Solutions Universal Fuel MasterCard: Several comprehensive reports for you to choose from including (but not limited to):

  • Customer Statement
  • Cardholder Activity Report
  • Cardholder Management Report
  • Exception Report
  • Transaction Listing
  • Cardholder Group Summary Report

 

Q. How can I prevent unauthorized purchases?
A. With the ARCO Business Solutions Fuel Card, you have the ability to set limits and control types of purchases for each card. With the ARCO Business Solutions Universal Fuel MasterCard, you have the ability to set limits and control types of purchases for each card, plus the added control of requiring a driver number (PIN) or vehicle number on every purchase.

 

Q. How do I apply for an ARCO Business Solutions account?
A. Click on one of the links below. If you wish to speak to someone about the application, please call 800-348-7959.

Click here to apply for an ARCO Business Solutions Universal MasterCard

Click here to apply for an ARCO Business Solutions Fuel Card

 

Q. How do I find out if I've been approved for an ARCO Business Solutions account?
A. You will receive a letter in the mail regarding whether or not you have been approved. Applications typically take 2 weeks to be processed. If you have any questions, please call 800-348-7959.

 

Q. Who can I call if I have questions about my current ARCO Business Solutions account?
A. Please call customer service at 800-326-3675.

 

Q. What can I purchase with the ARCO Business Solutions MasterCard® Card?
A. Depending on the restrictions you place on your cards, they can be used for fuel only or fuel and maintenance.

 

*Savings based on July 2007 – June 2008 Lundberg Price Survey weighted average industry differential street price for all three gasoline grades in the following markets: Los Angeles, San Diego, Bakersfield, San Francisco, Sacramento, Stockton, Fresno, Portland and Seattle.

The ARCO Business Solution MasterCard® is issued by Regions Bank, pursuant to a license by MasterCard International Incorporated.
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